Commissions Closed
Until April 2024
Terms of Service for Private Commissions (Don't let this scare you)
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01 General Terms
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Prices are subject to change based on demand.
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I have the right to reject any order for any reason.
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02 Payment
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Currency accepted: USD and can be paid through a PayPal invoice. Crypto is up for negotiation.
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Commissions can be paid either 100% upfront or split 50% upfront and 50% after the glaze firing (before shipment).
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Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.
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Shipping and handling will be based on the estimated weight and size of order.
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S/H cost must be agreed upon before I begin work and paid before shipping.
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03 PROCESS & DELIVERY
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The time it takes to finish your commission varies from 2 weeks - 2 months depending on factors such as health, the complexity of the commissioned piece, other work, and local weather.
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Once the piece is finished you will receive your item within 4 weeks of payment. (Likely quicker, but 4 weeks to be safe.)
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04 "Revisions"
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Shortly after accepting a commission, I will contact you to confirm the specifics. Given the nature of ceramics, there is no easer, no going back a step, no major "revisions". Depending on the commission, I might contact you more often.
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05 Copyright & Usage
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I, Jaren Ceramics:
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I reserve the right to cancel and refund the order at any time for any reason.
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I retain all copyrights over the commissioned artwork.
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I will NOT claim the intellectual property (IP) of the commissioned artwork.
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I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
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You (the customer/commissioner):
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You may upload images of the commission on any website and social channels.
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You may NOT make profits from the commissioned piece (reselling, redistributing, etc.)
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You may NOT alter the commissioned artwork without my (the artist's) consent.
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You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.​​​​
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The following is considered copyright infringement:​
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Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
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Claiming the artwork as your own
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Altering the artwork without my consent
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In some cases, the commercial rights may be purchased.
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06 Cancellation & Refund Policy
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The buyer is not allowed a refund once I have bisque fired.
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If for any reason I am unable to start your commission you will receive a full refund.
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If you cancel your order before I started it, you can get a full refund.
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If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
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If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.
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What do you get?​
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A Handcrafted Ceramic
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Feel free to reach out!
I can still discuss commissions, I just can't promise I'll start work during my off season.