Terms of Service for Private Commissions (Don't let this scare you)

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01 General Terms

• Prices are subject to change based on demand.
   

• I have the right to reject any order for any reason.

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02 Payment

• Currency accepted: USD and can be paid through a PayPal invoice. Crypto is up for negotiation.
   

• Commissions can be paid either 100% upfront or split 50% upfront and 50% after the glaze firing (before shipment).

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• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

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• Shipping and handling will be based on the estimated weight and size of order.

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• S/H cost must be agreed upon before I begin work and paid before shipping.

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03 PROCESS & DELIVERY

• The time it takes to finish your commission varies from 2 weeks - 2 months depending on factors such as health, the complexity of the commissioned piece, other work, and local weather.
   

• Once the piece is finished you will receive your item within 4 weeks of payment. (Likely quicker, but 4 weeks to be safe.)

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04 "Revisions"

• Shortly after accepting a commission, I will contact you to confirm the specifics. Given the nature of ceramics, there is no easer, no going back a step, no major "revisions". Depending on the commission, I might contact you more often. 

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05 Copyright & Usage

• I, Jaren Ceramics:
   

  • I reserve the right to cancel and refund the order at any time for any reason.
     

  • I retain all copyrights over the commissioned artwork.
     

  • I will NOT claim the intellectual property (IP) of the commissioned artwork.

  • I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books.
     

• You (the customer/commissioner):
   

  • You may upload images of the commission on any website and social channels.
     

  • You may NOT make profits from the commissioned piece (reselling, redistributing, etc.)
     

  • You may NOT alter the commissioned artwork without my (the artist's) consent.
     

  • You MAY be allowed to sell the artwork if it is a part of an Adoptable. Please discuss this with me prior to paying for the artwork.​​​​

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• The following is considered copyright infringement:​
   

  • Reproducing/using the copyrighted artwork commercially - means making money off it in any way not excluded from these terms.
     

  • Claiming the artwork as your own
     

  • Altering the artwork without my consent
     

• In some cases, the commercial rights may be purchased.

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06 Cancellation & Refund Policy

• The buyer is not allowed a refund once I have bisque fired.

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• If for any reason I am unable to start your commission you will receive a full refund.
   

• If you cancel your order before I started it, you can get a full refund.
   

• If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
   

• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

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What do you get?​

• A Handcrafted Ceramic

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<Start Commission>

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